Public Opinion in the Capital: Assessment of Satisfaction with Municipal Services
Diona Kusari
/ Categories: Publikimet

Public Opinion in the Capital: Assessment of Satisfaction with Municipal Services

March 2022

This policy analysis aims to assess the performance of the municipality of Pristina during the past term, based on a survey on public satisfaction with municipal services.

To do this, the Pristina Institute for Political Studies has conducted a survey through UBO Consulting among the residents of Pristina. The survey provides information on both the respondents' personal characteristics and their perceptions. Unsurprisingly, the results show that there is a higher satisfaction with public transport and family medicine centers, and less with parking spaces, sidewalks and environmental protection. Also, most of the respondents are satisfied to some extent with the work and performance of the mayor, the municipal assembly and the administration of the municipality. The main problems identified are unemployment, road infrastructure and lack of economic development.

This analysis would enable decision-makers to understand the perceived performance of local institutions and plan and prioritize accordingly.

Considering the role that municipal governments play in providing public services to the population, identifying citizens' perceptions and areas of concern is of great importance to policymakers at the local level.
Previous Article Everyday challenges for the promotion and implementation of rights and protections for the citizens of Non Majority Communities in the Republic of Kosovo
Next Article An Overview of Policies and Efforts on P/CVE in the Western Balkans (II)
Print
2002 Rate this article:
No rating
Programs
  • Quality Governance
Publication Year
  • 2022
Latest Publications
 
Thirrje për 2 (dy) ekspertë në projektin 'Të drejtat për komunitetet rurale' 24 May 20230

Thirrje për 2 (dy) ekspertë në projektin 'Të drejtat për komunitetet rurale'

Komunitetet e largëta rurale dhe malore në Kosovë përballen me sfida të mëdha në qasjen në informata për të drejtat e tyre ligjore dhe në kërkimin e drejtësisë. Ka disa faktorë që kontribuojnë në këtë situatë, si infrastruktura e dobët, niveli i ulët i arsimit dhe mungesa e burimeve ligjore. Kushtetuta e Republikës së Kosovës garanton një gamë të gjerë të dispozitave për të drejtat e njeriut, por këto ligje shpesh shkelen dhe zbatimi i tyre është joadekuat.

Andaj PIPS, si implementues i këtij projekti të mbështetur nga Community Development Fund (CDF) dhe Group for Legal and Political Studies (GLPS), bënë thirrje për 2 (dy) ekspertë. Ekspertët pritet që të:

*Zhvillojnë sesione informative, prezantime dhe konsultime mbi tema të ndryshme të të drejtave të njeriut si diskriminimi, dhuna dhe qasja në drejtësi.

*Ofrojnë këshilla dhe mbështetje për ata që kanë përjetuar një dhunë të tillë.
LETTER TO EUROPEAN LEADERS GATHERING IN REYKJAVIK ON 16 AND 17  MAY FOR THE 4th COUNCIL OF EUROPE SUMMIT 15 May 20230

LETTER TO EUROPEAN LEADERS GATHERING IN REYKJAVIK ON 16 AND 17 MAY FOR THE 4th COUNCIL OF EUROPE SUMMIT

As the 4th Council of Europe Summit is about to take place in Reykjavik on the 16th and 17th of May, PIPS, along with the Association of Schools of Political Studies of the Council of Europe, have addressed an open letter to the head of states of the Council of Europe members to express our concern over increasing harassment of NGOs, journalists, lawyers, academics, human rights defenders, whistleblowers, and other dissenting voices, aimed at curbing political pluralism and silencing dissent.

-The Association of Schools of Political Studies was set up in 2008 to enhance the role of political studies in the management of the Council of Europe's program and strengthen links between the schools.
International Politics and Kosovo-Serbia Dialogue: Survey on Citizens' Perception 02 March 20230

International Politics and Kosovo-Serbia Dialogue: Survey on Citizens' Perception

This publication is the 3rd edition, part of the Foreign Policy Analysis Program, which was established by the Pristina Institute for Political Studies in 2014. The program aims to analyze and support the Euro-Atlantic integration of Kosovo, initiating public debate and producing research on regional, European, and global developments and their effects on Kosovo's international position.
Kosovo’s application for  membership at the Council of Europe (CoE): Arduous path ahead 19 January 20230

Kosovo’s application for membership at the Council of Europe (CoE): Arduous path ahead

Since the declaration of independence in 2008, Kosovo has managed to become a member of several multilateral organizations, including the World Bank, the International Monetary Fund, as well as the Development Bank of the Council of Europe in 2013 and the Venice Commission in 2014. By submitting the request for membership to the Council of Europe on May 12, 2022, Kosovo started an important political process, thus opening a new chapter. There seems to be a long and difficult process involved in joining the Council of Europe. This brief policy note, therefore, provides an overview of Kosovo's application to the Council of Europe and briefly elaborates on Kosovo's strategy and multilateral relations with the Council of Europe.
RSS